Hello, if the employee data is set, but the other end (mobile/computer/admin background) is not synchronized, you can check follow the steps below:
1. Check whether in the wrong enterprise organization, and switch the correct enterprise to view personal information;
2. May be the system delay, wait for a minute to exit and re-enter and view;
3, if the client does not have synchronization information, Check if the DingTalk version is up-to-date, if it is not an upgradeable version, you can try to uninstall it and reload it;
4. If the above steps are still not works, it is recommended to submit a fault feedback in DingTalk mobile APPClick here to submit, select the corresponding option, note the detailed question, the user information and the operation steps of the problem, upload the relevant screenshots, the technician will check it as soon as possible, please be patient after submission.